Terms of Service | Psychics Best

Last revised: November 2026.

1. Who we are and what these terms cover

Psychics Best ("we", "us") provides the Psychics Best website and mobile apps. These Terms of Service govern your use of the Psychics Best website and mobile apps (the "Service"). By creating an account or using the Service you agree to these terms, to our Privacy Policy, our Refund and Cancellation Policy and our Entertainment Disclaimer. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old (or the age of majority where you live, if higher) to use the Service. By using it you confirm that you are. We may close any account we believe belongs to a minor.

3. The Service

Psychics Best is an online marketplace that lets customers buy time with independent advisors for live text chat and messages. Advisors are not our employees or agents; they are independent contractors who set their own rates within the limits we publish and are solely responsible for the content of their readings. We review advisor applications before publication and moderate the platform, but we do not supervise individual readings and we make no promise about their accuracy or outcome.

4. Entertainment purposes only

All readings, messages and other content provided through the Service are for entertainment and personal reflection only. They are not medical, psychological, legal, financial or other professional advice, and you must not rely on them as such. Always seek a qualified professional for such matters and contact emergency services in an emergency. You remain solely responsible for any decision you make.

5. Your account

Give accurate information and keep your sign-in details secret. You are responsible for everything done through your account.
One account per person. Accounts created to obtain the welcome credit more than once may be closed and the credit removed.
Tell us at once at support@psychicsbest.com if you think your account has been used without your permission.

6. Wallet, prices and payment

Prices are in US dollars and are shown per minute on each advisor's profile and on the chat screen before and during a chat. Paid messages show their price before you send.
Chats are billed per minute for the time you are connected: every started minute is charged as a full minute (for example, 10 seconds is charged as one minute). The first 180 seconds of your first chat with each advisor are free.
You pay by adding credit to your wallet through our payment provider. Credit is debited as you use the Service. Your wallet cannot go below zero; a chat ends automatically when your balance is exhausted.
Promotional credit (such as the welcome credit) has no cash value, cannot be withdrawn and may be removed if obtained in breach of these terms.
Refunds are governed by the Refund and Cancellation Policy.
We may change prices, bonuses and limits for the future at any time; changes never apply to a chat already in progress.

7. Acceptable use

You agree not to: use the Service for anything unlawful; harass, threaten, abuse or discriminate against advisors or staff; share or request contact details to take a reading off the platform; record or publish a reading or an advisor's personal information without consent; attempt to access another person's account or our systems; use automated tools to scrape or overload the Service; or circumvent billing. We may warn, suspend or close accounts that break these rules, and we may refuse service to anyone.

There is no tolerance for objectionable content or abusive users. Anyone can report or block another person from the chat screen, a conversation or an advisor's profile (the ⋯ or ⋮ menu). We review reports within 24 hours and remove offending content and accounts. A block stops chats and messages in both directions; you can undo it in Account → Blocked.

8. Content

You keep the rights to what you write. You grant us a licence to store, display and process your messages and reviews as needed to run the Service, to resolve disputes and to meet legal obligations. Reviews must be honest and based on a completed session; we may remove reviews that break the law or these terms. Chat transcripts are retained in your account history and are available to our support team for dispute resolution and safety.

9. Privacy

How we handle personal data is explained in the Privacy Policy, which is part of these terms.

10. Disclaimers and limitation of liability

The Service is provided "as is" and "as available". To the fullest extent permitted by law we exclude all warranties, express or implied, including fitness for a particular purpose, and we are not liable for the content of any reading, for decisions you make in reliance on it, or for indirect, incidental, special or consequential loss. Our total liability to you for all claims arising from the Service in any 12-month period is limited to the amount you paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

11. Indemnity

You agree to indemnify us against claims, losses and costs arising from your breach of these terms or your misuse of the Service.

12. Closing your account

You may delete your account at any time from Account → Privacy and data. We may suspend or close your account for breach of these terms, for fraud or chargebacks, or where required by law. On closure, unused purchased credit is handled under the Refund and Cancellation Policy; promotional credit is forfeited.

13. Changes to these terms

We may update these terms. We will post the new version here with a new revision date and, for material changes, notify you by email or in the Service at least 14 days before they take effect. Continued use after that date means you accept the new terms.

14. Governing law and disputes

If you have a complaint, please write to support@psychicsbest.com first; most issues are resolved quickly that way. Nothing in these terms limits the rights you have under the mandatory consumer law of the place where you live.

15. Contact

support@psychicsbest.com or through the contact page.